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Utilities

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The Town provides municipal water and sanitary sewer service to over 1,500 properties in our municipality. 

If you have an after-hours emergency for water or sewer in Wiarton, please call Ontario Clean Water Agency at 519-372-3034.  If you have an after-hours emergency on a municipal water system in the former Township of Amabel, please call Ontario Clean Water Agency at 519-375-1774.

Water and sewer billing 

Changing your address

 How do I change my address?

Credit card payments

The Town of South Bruce Peninsula uses Paymentus Corporation to provide the convenience of making payments by credit cards. Paymentus Corporation is a third party bill payment service that accepts Visa or Mastercard. You can enjoy the convenience of making your payment at anytime on any day. Paymentus will charge a convenience fee for each transaction.

Payments by credit card cannot be made in person at Town Hall.

How do I access the service?

  • Payments can be made by over the telephone by calling toll free 1 855-385-8441
  • Payments can also be made online through a secure web page powered by our online bill payment partner, Paymentus Corporation

Make your payment

You will need:

  • The 11 digit property water and sewer account number located on your utility bill
  • The balance owed on your utility bill
  • Your credit card

You will enter the payment information including the 11-digit utility account number, credit card details and the payment amount. You will be asked to confirm payment of a convenience fee. You will be provided with a confirmation number if the transaction is successful.

Why is there a convenience fee?

Paymentus Corporation charges a convenience fee to use their service. The fee covers payment handling and processing charges. The fee is 2.65% of your bill payment amount. The Town of South Bruce Peninsula does not receive any part of this convenience fee. Paymentus Corporation is an independent company providing a service for the Town of South Bruce Peninsula.

How will my payment be confirmed?

The Town of South Bruce Peninsula will receive notification of your payment. Your payment will be posted to your account within two (2) business days. For each payment, you will receive a confirmation email and confirmation number from Paymentus Corporation.

 

Online Virtual Town Hall Portal

Register for your account at the following link: townhall.southbrucepeninsula.com/

To activate your account, you will need your Name on the Tax Bill or Utility Bill and Account Numbers, both of which are on your tax notice or utility bill respectively.

Step-by-step Registration Instructions

  1. Go to townhall.southbrucepeninsula.com/
  2. Click "Activate your account."
  3. Fill out the required information. You can find your Roll Number and Account Number on your Property Tax Bill or Utility Bill.
  4. Submit your information. You will receive an email to activate your account.
  5. Activate your account using the link in the email.
  6. Return to townhall.southbrucepeninsula.com and log-in using your account information.
  7. You can now check your account information and pay your Property Tax Bill or Utility Bill by clicking the green pay button.
  8. Fill out your credit card information and submit. You will receive an emailed receipt once the payment has been processed.

If you are having problems logging into Virtual Town Hall, or would like to request a user name, or you simply have a question about Virtual Town Hall, please contact us at (519)534-1400 or by email during our business hours, Monday – Friday 830 am to 430 pm.

Pay your water and sewer bill

We process many types of payment methods. Please use the payment method that is most convenient for you. 

Once you've selected an option, please ensure you allow sufficient time for the payment to reach us by the due date.  This time varies according to your payment option.

Mail

Mail your cheque or post-dated cheque, along with your tax stubs to:

Town of South Bruce Peninsula
P.O. Box 310, 315 George St
Wiarton, Ontario N0H2T0 

Internet or telephone banking 

Have your 11-digit property water and sewer account number handy and pay using internet or telephone banking. Many institutions provide online payment services, such as:

  • CIBC
  • TD Bank
  • RBC
  • Bank of Montréal
  • Scotiabank
  • Credit Union Central of Ontario
In-person

You can make tax payments at our municipal offices, located at 315 George Street in Wiarton or 578 Brown Street in Wiarton. We are open from 8:30 a.m. to 4:30 p.m. from Mondays to Fridays, except on holidays.

We accept cheque, cash and debit card payments. You can also drop off an envelope with a cheque at our after-hours drop slot. Please don't leave cash! 

E-Billing Application

E-Billing Application

Penalties and interest charges

To avoid penalties or interest charges on late payments, we must receive your payment at our office on or before the bill's due date.

Penalties and interest charges for late payment are set by municipal by-law in accordance with the Municipal Act. Penalties and interest charges of 1.25% are added monthly until paid.

Preauthorized payment

Payment must be received in the Municipality's administrative office, on or before the due date.

You can pay by preauthorized payment on the Due Date Plan. A debit in the amount stated on the utility bill will be drawn on the bank account on the due dates. 

Property Owner Tenant Guarantee Form-Utility

The Property Owner/Tenant Guarantee Form must be signed by the owner prior to the municipality setting up an account in the name of the tenant.

Water and sewer bill schedule and due dates

We issue water and sewer bills monthly.

Bills are due on the fourth Friday of the month following the billing. 

Water and sewer certificates 

You can request a water and sewer certificate by making a written request and bringing your letter to our municipal office. There is a fee of $60.00 per roll number. 

Water and sewer rates

2023 Water and Sewer Rates for Wiarton and Amabel

2022 Wiarton Water and Sewer Rates

2022 Amabel Water Rates

2021 Wiarton Water and Sewer Rates

2021 Amabel Water Rates

How do I read my water meter?

Instructions for reading your water meter

How can I conserve water?

Ideas and conserving water usage. 

How can I find a leak?

Ideas and suggestions for finding a leak. 

Call Before You Dig

If you are planning to dig, build or excavate, it is important that you locate all of your utility lines first. To have buried utilities located, including municipal water or sewer, you must contact Ontario One Call to submit a locate request.

Other Utility Companies

The Town is serviced by other utility companies for electricity, natural gas, phone, internet, and television cable/satellite options.

Electricity

Hydro One provides electricity services to everyone in South Bruce Peninsula.  You will have to contact Hydro One directly to set up your account and arrange services.

Natural Gas

Enbridge Gas Inc. (formerly Union Gas) provides natural gas service in South Bruce Peninsula.  Contact Enbridge directly to inquire if service is available to your area.

Phone 

Contact the companies directly to inquire about available services.

Bell Canada provides phone service to the majority of properties in South Bruce Peninsula.

Eastlink provides phone service to a number of properties in the northern portion of South Bruce Peninsula.

Internet

Contact the companies directly to inquire about available services.

Bell Canada

Bruce Telecom

Eastlink

GBTel (Grey Bruce Telecom) 

Xplornet

Southwestern Integrated Fibre Technology (SWIFT) was established to enable the expansion of high-speed broadband networks in areas where the distance between customers is too great, by lessening the financial burden on service providers.  Visit their website to learn how SWIFT is working towards expanding high-speed internet to our area.

Cable/Satellite Television 

Contact the companies directly to inquire about available services.

Eastlink cable television services

Bell Canada satellite television services.

Shaw Direct satellite television services.

Get In Touch

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Town Hall

315 George Street

PO Box 310

Wiarton ON N0H 2T0

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Fax: 519-534-4862

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